Datacom Australia & New Zealand
Associate PAYE Intermediary Specialist (Start ASAP)
Auckland
Opportunity expired
Opportunity details
- Graduate Job or Program
- NZD 60000 / Year
- 1-2 vacancies
- Apply by 27 May 2024
- Start date ASAP
The nuts and bolts
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the role
Datacom’s PAYE Intermediary Service (PI) looks after all customers of Datacom PaySystems. Each month this integral part of our operation is responsible for tens of thousands of employers’ payday files processed to IRD and tax payments that are accurately reconciled and paid on time. That makes us the one of the largest employer payroll tax reporting operations with the IRD in the country.
As the volume of this operation continues to grow we are looking for a permanent entry-level additional full-time person to join the Datacom PI team to facilitate on many deadline-driven business tasks, this includes monitoring payday filing service, operating banking & trust accounts, investigating filling errors, and managing confidential IRD enquiries. No payroll experience is required - training will be provided however 1-2 years of office administrative experience will be desirable.
This role will require you to work from our Auckland CBD office.
Responsibilities
- Facilitating daily operations of clients linking & registration, the Datacom trust accounts, payday filings, handling IRD documentation & requests, and conducting client payroll accounts investigations
- Providing additional administrative support to the team, payroll helpdesk, key clients and liaising with IRD
- Error finding and problem-solving for filing & payment reconciliations and payroll corrections
- Coordinating trust account daily transactions and banking
- You will be working with a small, friendly and dynamic team, reporting to the Business Service Manager
What you’ll bring
- Competent in working with various computer systems and office administrations.
- Excellent communication skills, this will involve verbal and written communications to internal/external clients across all payroll systems
- Exceptional attention to detail & accuracy and be good at planning, organising, processing & MS Excel
- An ability to prioritise while working on multiple tasks and add value to team building
Why do you want to join us
At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!
Hiring criteria
- No experience required
- New Zealand Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasia’s leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.